Honest Reflections
The Price I Was Afraid to Charge
A founder note on two years of underpricing, the night I raised a price for the first time, and what I learned about who a price is really for.
I spent two years underpricing.
Not because I didn't know better. I knew. I'd read the books, listened to the podcasts, watched the YouTube essays about "charging what you're worth." I could recite the framework. I just couldn't do it.
The first product I ever sold was a brand voice template I priced at $17. It took me three weeks to build. Buyers told me — in DMs, in emails, in screenshots of the document covered in highlighter — that it had saved them weeks of work. One woman told me it helped her land a $4,000 client. I had priced my product at 0.4% of the outcome it created for one buyer.
When I finally raised it to $47, I lost two nights of sleep beforehand. I wrote out three different sales page versions. I rehearsed the email like it was a TED talk. I was sure nobody would buy.
The week I raised it, sales went up.
Not down. Up. Same product. Same audience. Same traffic. The only thing that changed was the number. And the kind of buyer who showed up.
At $17, I attracted the buyer who wanted a quick fix. They downloaded it, never used it, asked for a refund six weeks later because "it wasn't what they thought." At $47, I attracted the buyer who actually needed it. They opened it the same day. They tagged me in their results. They came back for the next product.
The lesson I keep relearning: the price IS part of the product. It tells the market who this is for. It filters the audience. It changes what the buyer expects, how they use what they bought, and whether they refer it to anyone else.
Underpricing wasn't generosity. It was self-protection. I was afraid of being told no, so I priced where nobody would ever have to say it. The cost of that fear was every customer who needed the premium version and never knew it existed.
If you are reading this with a product you've been afraid to reprice — raise it. Not because someone on the internet told you to. Because the people you most want to serve cannot find you at the price you've set.
The number on your sales page is not a math problem. It is a signal. Send the right one.
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