Information we collect
- Account info: name, email, password (hashed), and optional profile details
- Order info: shipping/billing address, items purchased, order history
- Payment info: handled by our payment processors — we never see or store full card numbers
- Communications: support emails, contact form submissions, survey responses
- Newsletter: email, optional first name, opt-in segments and preferences
- Usage data: pages viewed, links clicked, device/browser metadata, approximate location (from IP)
- Cookies & tracking: see our cookie policy below
How we use information
- Process and fulfill orders, including coordinating with shipping and print-on-demand partners
- Deliver digital products, course access, webinar invites, and customer support
- Send transactional emails (receipts, shipping updates, account changes)
- Send marketing emails when you’ve opted in (Life in Evolution newsletter, launches, freebies)
- Improve site performance, content, and product offerings
- Detect and prevent fraud, abuse, or violations of our terms
- Comply with legal obligations
Third-party processors we use
- Shopify — product catalog and cart data; merchandise checkout availability is checked before handoff
- Supabase — secure account, library, and content storage, including service inquiry records
- Klaviyo — newsletter signups, segmentation, and related email activity
- Our website’s email service — confirmation emails and internal notifications, such as service inquiry confirmations
- Google Analytics — with your analytics permission, measures pages viewed, clicks, device and browser information, and approximate location
- Meta (Facebook), Pinterest and TikTok (when configured) — with your advertising permission, receive page visits, shopping activity, device/browser information and cookie identifiers for advertising measurement and ad optimization
- Behold — displays our public Instagram posts on the site; we do not send your personal information to it
- Eventbrite — webinar registrations and ticketing
- Printful and other print-on-demand partners — production and shipping of made-to-order products
- Stripe — service and subscription payment integration in the site code; current payment availability is not confirmed
Optional tracking choices
Optional tracking stays off until you save a choice. Use Cookie settings in the footer to accept, reject, choose categories or withdraw permission in this browser. We store your categories, decision time, notice version and previous decisions in your browser so a withdrawal does not erase the earlier choice. The version identifies the wording and options shown. Changing tracking preferences does not change newsletter subscriptions or cookies set by a retailer after you leave this site.
Service inquiries
When you send an inquiry through Work with Kiea, we save the details you provide (such as your name, email, business, services of interest, and notes) so we can respond, follow up, and keep a record of our conversation. You will receive a confirmation email, and we are notified of your inquiry. Sending an inquiry does not subscribe you to our newsletter.
Data retention
We keep information only as long as needed for the purposes described in this policy, including business, tax, and legal requirements. How long depends on the type of record. Newsletter data is kept while you remain subscribed. You may request deletion at any time, subject to records we are required to retain.
Your rights
- Access — request a copy of the data we hold about you
- Correct — update inaccurate or incomplete information
- Delete — request deletion of your personal data, subject to legal retention requirements
- Opt out — unsubscribe from marketing emails at any time via the link in every email
- Portability — request your data in a portable format
Children’s privacy
Our store is not directed at children under 13. We do not knowingly collect personal information from children. Kids Hub products are intended for purchase by parents and guardians.
International transfers
We are based in the United States. If you’re outside the U.S., your data will be transferred to and processed in the U.S. and other countries where our processors operate.
Updates to this policy
We may update this policy from time to time. Material changes will be communicated via email or a prominent notice on the site. The “last updated” date at the top reflects the most recent revision.
Contact us
For privacy questions or to exercise your rights, email orders@shoptheevolution.com. See also our cookie policy.